Terms and conditions of sale and use of this website
Before placing your order, carefully read these terms and conditions of sale. You should also save a copy of both the terms and conditions and your order for your records.
These terms and conditions (the “terms”) govern our provision of goods to you and your use of the website situated at http://www.rucyahanable.com (the “website”).
Everybody may acquire products from Rucya Hanable’s and the company operates under an open-door policy. If you get into a fight with a third party or become involved in any type of lawsuit, litigation, or case, we are not responsible.
We and you are parties to a contract by these terms and conditions. It is given that you agree to these terms and conditions. The terms & conditions contain the following sections:
- Information about the website and the goods
- Buying goods
- Purchase
- Pricing
- Delivery
- Direct delivery items
- Size
- Returning goods/refunds
- Cancellations
- User comments/reviews/postings
- Mobile
- Gift cards terms and conditions
- General terms relating to our relationship with you
- Notices and disclaimers
We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the website. You should check the terms and conditions posted on the website periodically to ensure that you are aware of and comply with the current version.
Information about the website and the goods
This section defines terms relating to the information on the website, product descriptions and how they are used.
Use of the website is subject to separate disclaimers and notices. By agreeing to these Terms of Service, you also agree to our notices and disclaimers.
All software and content that we make available to you on or through the Website are owned by us or our licensors, and we reserve all intellectual property rights therein. All Content displayed on the Website may not be used, published, distributed, modified, or reproduced in any other way in connection with any business or commercial purpose. The color of the products on the website may vary depending on several factors, such as your display preferences. Promotional offers and codes are subject to change at any time.
All dimensions and sizes are approximate.
All products are subject to availability, so we may not be able to fulfill your order.
Any delivery quotes provided by email or website are estimates only.
It is your responsibility to keep your login information, password, and other account-related information confidential always.
Buying Goods
This section sets out some terms which apply to your purchase of goods from us through the website.
Purchase
You make an offer to purchase a product from us (your “order”) by completing the staged process on the website as set out below:
Adding product to your shopping basket
Checkout step 1 – login details
Checkout step 2 – address details
Checkout step 3 – payment details, and
Confirmation of order
Your order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your order contains a series of offers for each product individually.
On receipt of your order, we will send you an order acknowledgement email to the email address which you provide in the order process. This order acknowledgement email will contain your order number, details of the goods ordered and a delivery estimate. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase goods.
We must receive full payment both price of the goods and any delivery charges before we can accept any offers. Where you select to pay by credit or debit card, we will process the payment at the time of confirmation of order.
An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available, we will include details of the unavailable product in the order dispatch email. A product which is not available will not be included in the contract for a product which is dispatched.
Pricing
USA – all prices and charges are shown in us dollar ($)
All USA prices are, unless otherwise stated, exclusive of all applicable taxes.
Rest of the world – prices and charges are shown in $ depending on the country selected
Delivery charges may apply and these will be displayed in the order process.
Delivery
If your goods have been dispatched, we will be unable to stop the delivery process.
Direct delivery items
We at Rucya Hanable have carefully selected several trusted partners to offer our customers the widest range of products available online. Shipping options for each product are listed on the product page, so you can see the schedules before adding them to your cart. Once your order is placed, the company that created, designed, or selected it will send you your drop ship product. You can order both directly and from Rucya Hanable in the same shopping cart and these products will be shipped to you separately at no additional cost.
Currently, not all orders containing delivery products are available for express delivery or click and collect. After receiving the products, returns and refunds are not possible.
USA standard delivery
We aim to deliver all USA standard delivery orders within 3 to 4 weeks.
Eu / international delivery
We aim to deliver within the lead times specified for your country, however please allow for the correct number of working days for the delivery to arrive.
During busy periods (including Christmas) deliveries may take a little longer
We are unable to deliver on bank holidays – so please allow an extra working day for orders sent by standard delivery during USA bank holidays.
International delivery services
Additional taxes, fees or charges may apply according to local laws. Recipients of shipments outside the United States or Canada may be subject to import duties or official taxes. Customs or import duties are paid when the goods reach the country of destination and these charges are your responsibility and must be paid by the recipient. Unfortunately, we have no control over these charges and cannot tell you what they might cost, as customs and import duties vary from country to country.
In addition, some countries have import restrictions on certain products or materials. It is your responsibility to determine if there are any restrictions on delivery of our products to your chosen destination. You can contact your local customs office for help with these matters.
Delivery may be delayed due to local customs, but unfortunately this is out of our control.
You can find a list of the countries we deliver to and the services we offer on our delivery page.
Lost parcels
We will begin our missing parcels procedure if your order fails to arrive within:
18-22 working days of dispatch (USA or Canada only)
23-27 working days of dispatch (other international)
Please notify us if you have not received your parcel after the above time frames, then we can investigate your claim as quickly and efficiently as possible.
Please note that we may refuse to make future deliveries to addresses that are insecure. In this event you will be contacted by our customer service team and asked to provide an alternative delivery location for future orders.
Take care when entering your delivery address as we cannot be held responsible for any non-delivered parcels if the address information was not entered correctly.
Size
All sizes on any product viewed on http://www.rucyahanable.com are external sizes measured in inch. All the products are handcrafted that is why a little size variation can occur.
Returning goods
Please see our returns policy for full details of return options
User comments, reviews, and postings
We may provide user comment areas, message boards or other interactive areas on the Site (“User Forums”) for selected users of the Site to express their opinions and share ideas, information, materials, and other user-generated content (each, a “User”). Content”)).
The rights you grant us – each time you submit, post, upload or otherwise make User Content available in a User Forum or elsewhere on the Site or directly to Rucya Hanable (including via text message or email) , you (1) grant Rucya an irrevocable, worldwide, non-exclusive, perpetual, fully sublicensable and transferable, royalty-free license to use, exploit, reproduce, modify, translate, incorporate into other works, create derivative works from , publish, broadcast and perform the Content and the name, voice, likeness associated with such User Content and other identifying information in any known or subsequent ext. and worked on the media without compensation to you, and (2) waives all its moral rights in such User Content. permitted by law., even if the User Content is modified or changed in a way that you do not like. You further authorize Rucya Hanable’s to publish your User Content in a searchable format that can be accessed by users of the Site and the Internet.
No Liability – We are not responsible for or endorse any content posted by users in forums or elsewhere on the site.
Screening/Monitor – We reserve the right (but not the obligation) to screen, monitor, edit and refuse to accept, publish, remove, or transmit User Content in our sole discretion and for any reason. If your User Content contains offensive, indecent, or otherwise objectionable content or violates the rights of third parties, you may be held legally liable for that User Content. You agree that Rucya Hanable’s has no obligation to monitor or control the intellectual property rights in your User Content, but has the right to protect and enforce its and its licensors’ license rights in your User Content.
No Confidentiality – Unless otherwise stated in the Site’s Privacy Policy, all Users are treated as non-confidential and non-proprietary, and we are not responsible for any use or disclosure of User Content. You understand and agree that your relationship with Rucya Hanable is not a fiduciary or other type of special relationship, and that your decision to submit User Content does not place Rucya Hanable in a different position than its members. to the public, including your User Content. Rucya Hanable’s has no obligation of confidentiality to any of your User Content, and Rucya Hanable’s is not responsible for the use or disclosure of any User Content you provide.
No Unsolicited Material – Rucya Hanable’s does not accept unsolicited materials or ideas and assumes no responsibility for any materials or ideas so transmitted.
Claims You Make to Us – You are solely responsible for all your User Content. By submitting User Content, you represent and warrant to Rucya Hanable that any User Content (1) is non-confidential and that you have all necessary permissions to submit such User Content, and (2) is not offensive, defamatory, or infringing. of third parties, including without limitation intellectual property rights, rights of publicity or privacy or other proprietary rights.
No Obligation to Use – You agree and understand that we have no obligation to disclose, store or use your User Content.
Security – You understand that transmitting User Content may not be secure and should consider this before submitting information to Rucya Hanable.
Mobile
This website may provide features and services available to you through your mobile phone or other mobile device. These features and services may include, without limitation, the ability to upload content to the Site, receive messages from the Site, download applications to your mobile device, or use Site features (collectively, “Mobile Features”). We may charge a fee for the Mobile Features and these fees will be announced prior to the expiration of the registration for the Mobile Features. Your carrier may also charge standard messaging, data, or other charges. Your carrier may limit or block certain mobile phone features, and some mobile phone features may not be compatible with your carrier or mobile device. In relation to mobile features, instructions for deactivating mobile features will be published where appropriate.
Cancellations
Cancellation by the Rucya Hanable’s
Please note that some orders cannot be accepted and must be cancelled. We reserve the right, at our discretion, to reject or cancel an order for any reason within 24 hours of placing the order. Some of the situations that may lead to the cancellation of your order include limits on the quantities you can purchase, errors or inaccuracies in product or pricing information, or problems identified by our credit and anti-fraud department. We may also require additional confirmation or information before accepting your order. We will contact you if your order is canceled in whole or in part, or if additional information is required to accept your order. If your order is canceled after your account has been debited, the full amount charged to you will be refunded within 15-20 business days to the same payment source you used for the order.
Cancellations by the customer
In case of customer requests for order cancellations, Rucya Hanable’s reserves the right to accept or reject requests for order cancellations for any reason within 24 hours of order placement. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and credit shall be given to you. We will not be able to cancel orders that have already been processed. Rucya Hanable’s the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by the Rucya Hanable’s and accept Rucya Hanable’s decision regarding the cancellation. If your order is cancelled after your account has been charged, entire amount charged to you shall be refunded to the same payment source used by you to make the payment while ordering, within 15 to 20 working days.
General terms relating to our relationship with you
This section sets out some general terms that govern our relationship with you and the purchases you make.
We will not be liable for our obligations under these Terms in the event of an event beyond our reasonable control (force majeure), including strikes, lockouts, third party system or network failures, God, fire, earthquake, storm., flood or other natural disaster, civil unrest, acts of terrorism, intentional sabotage or malicious damage to equipment or data, or damage or destruction of facilities or equipment.
These terms and conditions set out the entire agreement between you and us relating to the sale, purchase, and use of the Goods. They supersede all prior agreements or understandings relating to this subject matter. They can only be changed by a separate written agreement between you and us.
If any provision of these Conditions is considered by any competent authority to be invalid or unenforceable in whole or in part, this will not affect the validity of the other Conditions (and any other relevant provisions).
Unless you exercise your right as a consumer to rely or rely on the laws of your home country, the interpretation, interpretation, effect, and enforceability of these Terms will be governed by English law and you and we agree to submit to the non-exclusive jurisdiction of Indian courts for any dispute.
Rucya Hanable reserves the right to terminate your access to the Site and any of its features in its sole discretion, without notice or liability, including without limitation, if Rucya Hanable believes that your conduct is inconsistent with these Terms. additional conditions.
Rucya Hanable also reserves the sole right at any time and from time to time to modify, cancel, suspend, or terminate, temporarily or permanently, any material, information, or content available on the Website without limitation, in whole or in part, including termination. of all actions related to the Website, with or without notice. You agree that Rucya Hanable’s shall not be liable to you or any third party for any modification, suspension or discontinuance of the Website or any part thereof. Rucya Hanable also reserves the right to charge fees for use of the Website in whole or in part and to change its fees from time to time in its sole discretion.
Notices and disclaimers
These notices and disclaimers apply to your use or our website http://www.rucyahanable.com
We do our best to ensure that the information on the website is always accurate and useful. However, we cannot ultimately guarantee the accuracy of any information and are not responsible for your use or reliance on it, except as otherwise specifically agreed in additional agreements with you.
We will do our best to always ensure that the Website functions correctly, but we do not guarantee the availability or accessibility of the Website and (except as otherwise stated in these notices and disclaimers) we are not liable for any damages., loss, costs or expenses incurred by you as a result of the availability or lack of accessibility of the Website.
All links used on the website (whether a hypertext link or other reference device) are only for the use and convenience of the visitor. A link does not constitute an endorsement or recommendation by us and does not imply that we have any association with the linked website. We are not responsible for the content of websites linked to the Website or for the legal consequences of entering into agreements with third parties that provide these linked websites, and we are not responsible for any loss, damage, or expense. costs or liabilities you incur as a result.
We will not be liable for any loss, damage, cost, expense, delay, or other liability (including without limitation financial loss, such as lost profits) that may arise as a result of events beyond our reasonable control (including without limitation data). transmission, communication, computer or other function failure or your inability to use the Website for any reason or failure, failure, or delay in sending or receiving notices or notices or instructions by mail or any electronic medium).
Nothing in these conditions excludes, limits, or limits our liability for death or personal injury.
None of the above exceptions affect your statutory rights as a consumer.
All intellectual property rights and goodwill related to the content of the Website are owned by us or our suppliers. In particular, the trademarks shown are registered and nothing contained in these conditions or on the website should be considered as granting by implication, necessarily, a personal limitation or otherwise any license or right to use any trademark without our permission. However, copying and printing of web pages containing the trademarks is permitted under the license below.
You may download to your local hard drive and print excerpts from the website for personal, non-commercial use only. You may also copy the downloaded excerpts for others to use for personal, non-commercial purposes.
You may not copy part or all the Website Content in any form except for personal, non-commercial use.
You may not copy or otherwise incorporate or store in any other website, electronic retrieval system, publication, or other work the content of the website in any form (whether paper, electronic or otherwise). You may not frame or link to the Site or any part of it without our express permission.
The formation, existence, construction, operation, validity, and all aspects of these Terms will be governed by the laws of England and Wales. The courts of England and Wales shall have non-exclusive jurisdiction for any dispute arising out of or in connection with these Terms or your use of the Website. This does not prevent residents of Northern Ireland, Scotland, or Europe from bringing proceedings in their local courts.
Nothing in these terms affects your statutory rights.